Terms and conditions of use

Payments

We use the secure payment provider Paypal for our sales. Look for 'https' in the main address bar and a small padlock at the bottom of your screen to ensure you have been transferred to a secure site before entering your details

We accept all major credit and debit cards as well as Paypal transfers.

(Note: You do not need a Paypal account to purchase items through our website)

Returns

In the unlikely event that your item is received faulty or damaged please contact us to authorise an exchange. Email service@beaujanglesofnorwich.co.uk 

Website Use

We endeavour to keep our website as up-to-date as possible but occasionally items may be out of stock.

All colours shown on the website are photographed to show the colours as accurately as possible but monitor screen settings etc may mean some items show up differently on different PCs.

All sizes quoted are measured to the best of our abilities to give you a rough idea of how large or small an item is but due to the nature of certain items they may vary in size.

All prices quoted on the website are as current as possible. In the exceptional circumstances that the price of your item has been incorrectly quoted we will contact you as soon as possible.

VAT has already been added to all items.

Privacy & Cookies Policy

Beaujangles is conscientious about the privacy of our customer's personal information when using our website online.

We are compliant with The UK Data Protection Act (1998) and personal information is stored in accordance with this law.

We will NEVER pass your personal information on to others outside Beaujangles.

We are also compliant with the EU Parliamentary Directive regarding cookies. There are no cookies coming directly from us that do not directly involve the purchasing of a product within our secure shopping basket. The social media sites that we are linked to i.e. Facebook, Twitter & Instagram do use cookies as well as Paypal. Google Analytics also uses cookies to collect anonymous information for statistical purposes to enable us to continue to provide good customer service and to help us establish our customer's needs and shopping trends.

If you have any queries about any of these issues please do not hesitate to contact us.

Frequently Asked Questions

For frequently asked questions please click HERE